Auto Glass FAQs
Auto Glass FAQs
At Soldier Glass, we know customers have many questions about auto glass damage, repair or replacement, and insurance. Below are answers to the most common questions we receive from drivers in The Woodlands, Spring, and Greater Houston area.
Repair vs. Replacement
Can my windshield be repaired?
Yes. Chips or cracks can often be repaired if they are smaller than a dollar bill (about six inches), outside the driver’s view, and not near safety sensors. A repair restores your windshield’s structural integrity and helps prevent further spreading.
When is replacement necessary?
A full windshield replacement is required if the damage is larger than six inches, extends into the driver’s critical area, is near the edge of the glass, or interferes with sensors and cameras. This keeps your vehicle safe and compliant with Texas law and vehicle inspection requirements.
Are DIY kits effective?
Most DIY kits are not effective and can seal the glass improperly. This can make a professional repair or replacement impossible later. For safety and long-term results, let a certified technician inspect your cracked or chipped glass.
The Repair & Replacement Process
How long does service take?
Most windshield repairs are finished in about 30 minutes. Full replacements take about an hour, and if your vehicle needs ADAS recalibration, allow an extra hour.
What can I expect from a repair?
A repair prevents the crack or chip from spreading and restores strength to the glass. A slight blemish at the impact site is normal.
What can I expect from a replacement?
A replacement returns the glass to a pre-accident condition and ensures proper airbag deployment and roof strength in a rollover accident.
When can I drive my vehicle?
You can usually drive immediately after a repair. After a replacement, wait at least one hour for the adhesive to cure before driving.
Insurance & Cost
Does insurance cover windshield repair or replacement?
Most comprehensive auto coverage usually includes windshield repairs or full windshield replacement. Depending on your policy, you may have to pay a deductible. Some policies offer full glass coverage with no deductible.
Will filing a claim raise my rate?
This depends on your insurance company and policy. Filing an auto glass insurance claim does not always increase your premium, but ask your insurer if you’re unsure.
Can you help me with my claim?
Yes. Our team works directly with your insurance company to make filing an auto glass claim simple and fast.
Glass Quality & Safety
What type of glass do you use?
We use high-quality Original Equipment Equivalent (OEE) glass from the same manufacturers that supply major car brands. OEM glass is also available upon request. This ensures your vehicle’s safety systems work correctly and your car passes Texas Department of Public Safety inspections.
Why is ADAS recalibration important?
If your vehicle has Advanced Driver Assistance Systems (like lane keep assist or forward collision warning), a replacement windshield requires recalibration. This realigns your cameras and sensors so your safety systems continue to function as designed.
Additional Questions
Do you repair side or rear windows?
Yes. We repair or replace side windows and rear windows as well as windshields.
Do you offer mobile service?
Yes. We provide mobile auto glass service throughout our service area. Our technicians can come to your home, workplace, or another safe location.
Can you fix multiple vehicles in one visit?
Often we can, depending on part availability and technician scheduling. Ask our team when booking.
Safety & Compliance
Your windshield is a critical safety component. It supports proper airbag deployment, strengthens your roof during a rollover accident, and provides a clear view of the road. Driving with minor cracks or chips can quickly turn into a legal issue if the damage grows or starts obstructing your view. Soldier Glass technicians help you meet Texas cracked windshield laws and vehicle inspection requirements while keeping your vehicle safe.